Information
Information
All our cakes are made to order to reflect your personal taste and style. Read more below about ordering, payment and delivery.
Information
All our cakes are made to order to reflect your personal taste and style. Read more below about ordering, payment and delivery.
Everything you need to know. . .
Our Values
Make every celebration sweeter with Sweet Williams Cakes. We produce celebration cakes, cupcakes and other baked goods from the finest, carefully sourced ingredients. We don’t outsource our baking or decorating – everything is done in-house. Our aim always is to create beautiful handmade cakes, cupcakes and bakes that taste as good as they look. Try one, see and taste the evidence for yourself!
Ordering
Sweet Williams Cakes are made to order and custom designed to reflect your personal taste and style. The time taken in decorating and customising your cake is reflected in the cost. We ask you to include information on design requirements and cake size when placing an enquiry to ensure we can provide you with an accurate price.
How much notice do you need?
We do get very busy so please provide as much notice as possible to avoid disappointment. This is especially true for large orders and orders requiring lots of detail and decoration.
For guidance
– Single tier celebration cakes: from 10 to 15 days’ notice
– Larger cakes: at least 14 – 21 days’ notice
– Wedding cakes: we recommend at least 3 months’ notice – more if you require rich fruit cakes
We will always try to accommodate last-minute orders where possible.
Is there a minimum order?
We apply minimum order quantities to cupcakes and other bakes.
Do you offer cakes for people with special diets?
In most cases we can provide free from alternatives such as gluten, wheat or dairy free alternatives.
Whilst we take the greatest of care when handling orders for special diets we use many varieties of nuts in our kitchen and whilst every precaution is taken, we cannot guarantee against cross-contamination. If you have special dietary requirements please inform us of this on the contact form or when telephoning.
It should be noted that we do not work with fresh cream.
What if I need to change my order?
If we haven’t started making your cake/s we will usually be able to accept minor changes. Please provide as much notice as possible. If you need to postpone or cancel your order, please contact us as quickly as possible. Charges may apply.
Do you deliver?
Collection is available but we deliver throughout Coventry and Warwickshire subject to a minimum order value. Our cakes are personally hand delivered. We do not use couriers. Delivery costs vary depending on location but start from as little as £5.00. Deliveries within our CV6 postcode are free of charge, subject to a minimum order value.
We personally deliver our wedding cakes to the wedding venue for which there is a set up and delivery charge.
Please check delivery restrictions at the time of ordering. It is important that someone is available to accept the delivery as goods are perishable and will not be left unattended.
How do I pay?
We require a deposit to secure the order and accept payment by BACS. Full payment is required for orders placed at short notice. Any balance payment should be paid prior to collection or dispatch. We cannot accept payment at the point of delivery.
Deposits apply to wedding cakes, too with the balance paid in full at least 3 weeks ahead of the event.
Sweet Williams Cakes
If you would like to discuss your cake call us direct on 07786 496 596, or send us a cake request using our enquiry form
